Privacy Policy

Privacy Policy for Link33, LLC

Last updated: October 8, 2026

1. Introduction

This Privacy Policy describes how Link33, LLC collects, uses, and protects your personal information. We are committed to protecting your privacy.

2. Information We Collect

We may collect information such as your name, contact information, service requests, and payment details. This information is collected when you contact us, schedule services, or make payments.

3. How We Use Your Information

We use your information to provide you with our services, communicate with you about your requests, and to improve our services. We do not sell your personal information, and we do not share your information with third parties except as necessary to fulfill your requests or as required by law. Additional terms for text messaging are described in Section 7 below.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, and delete your personal information. Please contact us if you wish to exercise these rights.

6. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

7. SMS/Text Messaging Privacy

Link33, LLC (“Link33 Electric,” “we,” “us,” or “our”) offers text messaging to customers who opt in. This section explains how we collect, use, and protect your information when you opt in to receive SMS/text messages from us.

Information We Collect

When you opt in to our text messaging service, we may collect:

• Phone Number: Required to send you SMS/text messages.
• Name: Optional, but helps us personalize our messages.
• Consent Records: The date, time, and method of your opt-in, kept to document your consent to receive text messages.
• Message Records: The date, time, and content of text messages exchanged with us.

How We Use Your Information

We use the information we collect to:

• Send appointment scheduling messages, confirmations, and reminders.
• Send service updates, such as job status and technician arrival notifications.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage of our text messaging service and improve our services.

Sharing Your Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information only with:

• Service Providers: Third-party vendors that help us operate our text messaging service and conduct our business, such as our messaging platform and telecommunications providers.
• Legal Compliance: When required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In connection with a merger, sale of company assets, or other business transaction.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

You may opt out of receiving text messages from us at any time by replying STOP to any message you receive from us, or by contacting us at 239-933-8888 or link33@link33.net. After you opt out, you will receive one final message confirming your request, and no further text messages will be sent. For help, reply HELP. Message frequency varies. Message and data rates may apply.

Data Security

Information collected through our text messaging service is protected by the security measures described in Section 4. No method of transmission over the internet or electronic storage is 100% secure.

Age Requirement

Our text messaging service is intended for individuals 18 years of age or older. We do not knowingly collect information from children under the age of 13.

For complete text messaging terms, please see our Terms of Service.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Link33, LLC
3560 Golden Gate Blvd W
Naples, FL 34120
Phone: 239-933-8888
Email: link33@link33.net